We acceptcards from Mastercard, VISA and American Express.
You can purchase a Gift Card from our webshop. After purchasing, you will receive a code that you can use as a payment method. BYPIAS Gift Card is valid for 6 months,starting from the day of purchase.
Please make sure you have entered the code correctly. If the problem remains, our Customer Service is delighted to help you. E-mail: info@bypias.com / Tel: +358 50 361 4232 (Mon to Fri 9am-4pm.
SHIPPING
You are visiting our international site, which ships to EU countries, UK, USA and Canada. Customers in Norway, please visit www.bypias.no
All international orders are sent with Finland's Post Office that is then passed onto your local postal service once the order arrives in your country. Delivery times can vary between 7-21 business days. Once the order is dispatched, you will receive shipping confirmation and tracking details.
All customers outside European Union are responsible for customs/imports duties & taxes.
ORDERS
Once dispatched you will receive tracking details to track your shipment.
You can cancel your order via e-mail or telephone before you’ll receive the tracking details for the shipment.
You’ll receive an automatic order confirmation once you have placed the order. Please contact our customer service in case of a problem.
We will inform the estimated delivery time in the description box of the product. You’ll also receive an updated order confirmation with the estimated delivery time.
RETURNS AND REFUNDS
We want you to be completely satisfied with your order! If you want to return any items from your order, you can do so by returning the items or exchange size or color of the same product within 14 days. Personalized products and underwear are not eligible for returns or changes unless the products are faulty. You can read more about our Return and Exchange Policy here.
Yes, you can exchange the size or color of the product. You can read more about our Return and Exchange Policy here.
Unfortunately, personalized products such as special lengths etc. are non-refundable.
Unfortunately, Gift Cards may not be returned.
We are really sorry if an item you received was faulty. Please e-mail us at info@bypias.com or dial +358 50 361 4232 (Mon-Fri 9am-4pm) so we can resolve this for you.
ACCOUNT
Please make sure you have entered your e-mail address and password correctly. If you have forgotten your password, just click ’forgot password’ and change it. If the problem remains, please contact our Customer Service.